Train Your Extended Enterprise
for Maximum Success
We’ve all heard the expression “it takes a village.” In this instance, we’re referring to your business and the many collaborative relationships you have with your supply chain, channel partners, and outside vendors. This “village” is a true extension of your business, often handling vital functions such as production, sales, customer service, marketing, end-user training, installation, and distribution of your products and solutions. Their success or failure lies with you. Make sure they have the right tools to represent your business. Origin can help!
Field Enablement Specialties
Bridge Knowledge Gaps with Extended Enterprise Training
Sales Readiness
Your company, products, and solutions are unique. But what makes them so? Do your salespeople understand your target buyer and how to engage them? Can they provide the right content or information to the potential buyer at the right time to move them further down the sales funnel and ultimately close the business? Do they know how to overcome common objections?
We Have Your Recipe for Success
Origin collaborates with your marketing and sales teams to develop highly effective enablement tools (best practices, resources, and training programs) that serve as a recipe to achieve quota in a scalable and repeatable fashion.
Unlock Your Sales Team’s Full Potential. Origin Can Help!
Partner Onboarding
You’ve just signed a new partner, and you expect them to hit the ground running. Unfortunately, without the proper planning and onboarding, you’re likely to be disappointed. Successful companies know that they need to invest in their partners’ success by following a prescriptive training process that includes sales, marketing, and technical personnel.
Origin Helps Build Fruitful Partnerships
Trust Origin to help align your partners with your goals. We assist you in mapping out the competencies needed to support your products and solutions and build training programs targeted to specific milestones so you can measure and track progress.
Don’t Leave Your Partners’ Success to Chance.
Customer Service
If you’re thinking of outsourcing your customer service to a call center or already have, there are many things to consider. Customer service is an essential element in your brand’s reputation. These folks will be at the frontline of your organization as your company’s brand ambassadors. How they interact with your customers can either benefit your company or cause harm. Equip them with the tools and knowledge to provide the best customer support.
Onboarding for Customer and Organizational Success
Origin helps you onboard your Customer Service and Client Success teams for optimal results. We develop effective training programs that outline product/solution-specific information and your buyer personas, corporate culture, and quality standards. Our instructional designers incorporate real-world scenarios that help guide Service Representative responses to ensure appropriate handling and de-escalation when needed.
Your Brand Deserves the Best Customer Service Experience. Trust Origin to Deliver.
